โรงแรมเบสท์เวสเทิร์น มอนต์กอเมอรี I-85 นอร์ท

Missing communications cause unnecessary problems

It took more than 2 hours for me to get into my room. The reservation was never received at the hotel. I had to contact customer service to get into the room at 430 am. Overall after a 12 hour drive, and 2 hour notice and a reservation, this was not acceptable after taking money for the room. A true inconvenience. I should receive 2 nights worth of night stay for the hassle. A missed communication, caused me sleep and time. The hotel itself was great, room very clean, parking right outside.

Katrina, ทริป 1 คืน, 12 มี.ค. 2021

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Shady Neighborhood, Unrestful Night.

On arrival we were approached by a homeless man which told my husband to lock up all tools or they'd be stolen. Checked in about 9pm and wanted to get straight to bed after a long drive. The walls were very thin, could hear tv's from other rooms. Then about 1am another guest start yelling in the hallways and slamming doors. We were a few rooms from the front desk so I'm surprised that this went on for almost 30 min. There was a cockroach crawling on the bathroom wall in the morning and the tub and the rest of bathroom was in need of an overhaul.

TIFFANY, เดินทางเพื่อทำธุรกิจ 1 คืน, 16 ก.พ. 2021

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About Average

The room was clean and a fine place to stay. The hotel itself smelled a little funny, but inside your actual room was fine. The staff are friendly and helpful if you need them. There are a lot worse places you could stay. As I have traveled for work a lot this year I have stayed at 10+ different hotels. This hotel falls somewhere in the middle rankings of places I have stayed. I have stayed at some pretty bad places so let me say if you are just for a decent clean place to stay so this place will work just fine.

Zachary, เดินทางเพื่อทำธุรกิจ 1 คืน, 14 ก.พ. 2021

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Front desk personal should have informed about breakfast time and internet access code. Room was very comfortable; especially the bed!

Sarah, ทริป 1 คืน, 14 ก.พ. 2021

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Not bad but could be better.

Room was very clean. Carpet outside the room in the hallway was disgustingly dirty and smelled. As a retired law enforcement officer, I have seen crime scene carpets that looked like this. Totally unacceptable. I had second floor room and the people above me must have had a herd of elephants in their room. Get a third floor room for more peace. Staff extra friendly. Nice grab and go breakfast box.

Wayne, ทริป 1 คืน, 13 ก.พ. 2021

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Disappointed

The hotel had many customers that smoked outside. When I entered the lobby, it reeked of cigarette smoke smell. Also, the front desk clerk was not always readily available. On arriving on our 3rd floor hallway, the carpet was full of dirt and food crumbs. On entering the room, I immediately noticed that a pillow case had two holes in it and it appeared to be worn out. On checking out the next morning, the front desk person did not volunteer to give us breakfast boxes. We only received them after I asked if they were available. I expect to be given what I pay for! All in all, an unpleasant experience.

Jesse, ทริป 1 คืน, 2 ม.ค. 2021

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The place was quiet even on New Year's Eve. I was looking for a good place to rest after a extremely busy work schedule. I rested well. The restaurants were nearby and delivered quickly. I will stay here again.

ทริป 4 คืน, 30 ธ.ค. 2020

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The hotel is good. The GM was always there & I can tell he makes sure the hotel is maintained. However the area the hotel is located has a lot of people walking around & you can tell there was illegal things happening.

Kondra, ทริปกับครอบครัว 2 คืน, 15 ธ.ค. 2020

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room was not made up when given to me, no towels, no toilet tissue, no shower curtain. someone did not inspect the room before making it available. I moved to another room. After checking in I realized that I had B/W coupons but was told that the credit card was alreay charged and that I could not use my coupons?? The floor in the new room was dirty. I would not stay here again.

PLR, ทริปโรแมนติก 1 คืน, 2 ธ.ค. 2020

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Floor was stained bad tub was left with hair in it had to switch rooms

ทริปโรแมนติก 1 คืน, 30 พ.ย. 2020

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