We booked this hotel because it had some major features that were perfect for our little getaway. One, they had suites with lovely kitchenettes that include a cook top, full refrigerator, and a dishwasher. It made ensuring my Vegan husband had food on our trip as we’ve yet to stay at any Hilton property with vegan options for breakfast. The second reason I chose this location was because they had lovely photos of an outdoor pool. So, I packed my new bathing suit and SPF 100 with the expectation that we would be spending some quality time in the pool and soaking up some vitamin D.
Upon arrival, we were given the choice of any floor in the building. I’m assuming they weren’t really busy. We were informed of breakfast times and that was it. Imagine my utter disappointment and extreme frustration to find out the next day that the pool was closed indefinitely. It was 108° F (42° C) and we couldn’t use the pool. There should have been a notice that the pool wasn’t open at the time of booking. I would have made a different choice, but I’m sure that is why it’s still being advertised as an amenity.
Let’s talk about breakfast. The space was clean and provided ample space for sitting. The selection of food was sparse.
The room was clean and spacious. The bed was meh and the bedding was scratchy. The pillows were blah. (Feather pillows are awful and unsupportive. I woke with a sore neck and welts on my face from the feathers.)So far, I’m not a happy Hilton customer.
