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Serena Inn & Suites - Sundance

2.5 star property
Mountain hotel within easy reach of Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Front of property
Free daily continental breakfast
Indoor spa tub
Reception
Serena Inn & Suites - Sundance, near Clarenbach Memorial Park, offers a tranquil retreat with continental breakfast and an indoor pool. Unwind in the spa tub or stay productive at the 24-hour business center. With free WiFi and helpful staff, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Pet-friendly
  • Free breakfast
  • Laundry facilities

Main amenities (7)

  • Daily housekeeping
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(79 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

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Reception

Bear Lodge Motel

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very good, 560 reviews
Bear Lodge Motel
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About the area

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Free perks include WiFi, self-parking and continental breakfast daily between 6 AM and 10 AM. The helpful staff and location get great marks from fellow travellers.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 44 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-lead area available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas

Accessibility

  • Braille/raised signage
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 October to 31 March:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Saturday and Sunday:
  • Indoor pool
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance
HELP_OUTLINE

Frequently asked questions

Are pets allowed at Serena Inn & Suites - Sundance?

Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Serena Inn & Suites - Sundance?

Yes, there's free self parking.

What are the check-in and check-out times at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Serena Inn & Suites - Sundance and nearby?

Recommended spots to visit include Washington Park (1.2 mi), Clarenbach Memorial Park (1.9 mi) and Devils Tower National Monument (29.3 mi).

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Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Hot Tub
Towns
Location
Shower
Elevator
Biscuits

What guests liked

  • The property's indoor pool and hot tub were wonderful for relaxation, providing a clean and comfortable spa-like experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Place

Great place , I was totally surprised with this hotel. Everyone was very friendly and the place was super clean. The beds were awesome.
David, 1-night trip

10/10 Exceptional

Second stay here and enjoyed it just as much. The staff at the front desk was very kind and accommodating for my needs as a senior with walking issues. I got well rested in a comfortable bed and clean room. The tv and microwave and fridge were perfect for my needs. If I travel thru here again I would choose rhis place again.
Patricia, 2-night trip

10/10 Exceptional

Nice place to stay. I had accessible room as at 70 yrs needing a walker ease getting into tub important. Lots of support rails and a chair for shower if needed. Ice machine close as was the lobby.
Patricia, 1-night trip

8/10 Very good

The room was very nice, staff was helpful. The pool was closed, which we didn't know ahead of time. The bed was uncomfortable.
Barbara, 1-night trip

6/10 Good

The room was clean and comfortable, The pool and hot tub were empty, out of service. There's no elevator and the breakfast offered no eggs, bacon, or sausage.
PAUL, 1-night trip

6/10 Good

TICKS IN THE ROOM

Check in was quick and within 5 minutes of check-in, we found ticks in the room. We told the manager and he gave us a different room. But we were still paranoid. As others have mentioned, pool and bathtub were both closed.
1-night trip

10/10 Exceptional

Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
David, 3-night trip

10/10 Exceptional

Very friendly staff
Manford, 1-night trip

8/10 Very good

Clean and quiet.... was sad the pool was closed
Jeffery, 1-night trip

10/10 Exceptional

Small town charm

For a small town establishment, it was a great place to stay Would stay again if in the area
Lucretia, 2-night trip

6/10 Good

Awaiting Updates.

Had to change rooms because there was no shower handle but we just moved next door and they were very apologetic. They have a brand new owner who is in the process of fixing long neglected maintenance (pool was closed). They are planning on buying all new mattresses. We will give them another try next time we come this way.
Nanette, 1-night trip

8/10 Very good

Clean hotel, reasonably priced and basic breakfast.
Jackie, 1-night trip

6/10 Good

There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
Kimberlie, 1-night trip

10/10 Exceptional

Comfortable beds and very quiet despite being relatively full hotel
STEPHANIE, 1-night trip

4/10 Fair

When i checked in the lady was very nice but it took 30 min to get checked in, tgen went to my room. My room was FREEZING! A window was open tgere was no bedding on the bed...NONE! I went back down to the desk to tell her. I was not offered a different room or anything, she just handed me all the bedding so I as A GUEST had to completely make the bed, tgen go back down for towels. Completely unacceptable!
Zach, 1-night trip

10/10 Exceptional

The staff was very pleasant.
Guadalupe, 1-night trip

10/10 Exceptional

Very nice and quiet place. The lady who checked us in was super helpful!
Evelyn, 1-night trip

10/10 Exceptional

Friendly staff. Good breakfast and the price was also good.
Brian, 1-night trip

10/10 Exceptional

The lady at check in was absolutely wonderful & very helpful.
Christina, 1-night trip

10/10 Exceptional

It had everything we needed to feel comfortable and safe. The staff was very considerate, and the breakfast had everything we wanted. I wish all motels were as pleasant to stay in as this one.
Carol, 2-night trip

10/10 Exceptional

It was very quiet and the help was awesome.
Terry, 1-night trip

10/10 Exceptional

Very easy access, clean, very friendly staff. Would recommend.
Magdalene, 1-night trip

10/10 Exceptional

Friendly staff, clean room, and super comfy pillows!
Jayson, 1-night trip

10/10 Exceptional

very nice staff, nice and quite place
arlene, 1-night trip

6/10 Good

Na
Jessica, 2-night trip