First time stay, very nice hotel plus a little gambling and enjoyed the sites. Hope to return for a second time.
jaime
jaime, ทริป 2 คืน
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10/10 ไร้ที่ติ
20 ก.ย. 2025
Clifton
Clifton, ทริป 1 คืน
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6/10 ดี
17 ก.ย. 2025
Not what I expected
My stay was okay. I went to use the kiosk to check in since someone else was at the counter. I went through the entire process only to get a message that the kiosk was now out of order. I checked in and the person was not welcoming. I get to the room and the barn door came off track. Someone was supposed to come that evening to fix it but never came. Then my brother used the toilet and the flap and handle broke. I asked for an iron and it never came even though Chris at the front desk said it was checked off as being sent to my room. It was not what I expected and it would be nice to be compensated with at least a partial refund. Especially since we never got clean towels on our stay and again no iron.
Shelita
Shelita, ทริปกับครอบครัว 3 คืน
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2/10 แย่
15 ก.ย. 2025
Never Again
I had an accident 3 days prior to my stay, we called to change room to handicap room and reserve a wheelchair. We were told no problem. Upon arrival security refused to provide the wheelchair, I sat in the backseat of my car for 45 minutes waiting for a wheelchair to ride to my room. The room was switched to handicap but was not clean. After 15 minutes in my room, they were phoning for return of chair. Keep in mind I can not put any weight on my left foot. We returned the chair after a trip to bathroom and to bed. There were 3red fingernails on the carpets, 1 clean towel and 1 dirty towel. The ice maker down the hall provided enough ice for 2 small drinks at a time. We had to make several trips. I will say some of the staff was very accommodating, though the supervisors were not. This was our 4th and FINAL stop at the Horseshoe in Lake Charles.
Lee
Lee, ทริป 1 คืน
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10/10 ไร้ที่ติ
14 ก.ย. 2025
Nicolas
Nicolas, ทริป 1 คืน
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8/10 ดีมาก
13 ก.ย. 2025
New hotel worth a stay
Pool was great. People friendly. Room was very nice and beds were comfortable.
Would definitely stay here again.
Only con is it is out of the way and you need a car. Nothing is in walking distance such as parks, food, etc.