6/10 ดี
2 มกราคม ค.ศ. 2025
Expected more
The room I booked online was a suite with a couch the room I got was small with one chair that was very dirty.. food and something that looked like blood all over it… and the wall behind it… the hotel has a weird oder… was disappointed to say the least… we asked for a late checkout 12pm they said sure no problem … but then tried to charge me for it …and started calling my room a little before 11 basically harassing me becaue the payment didn’t go through because I had my card turned off…it just made the whole situation uncomfortable and rushed me out because I wasn’t fond to pay another 25.00 I think 85.00 was too much for the quality of the hotel..And I understand if that’s the policy that’s fine but when i asked for a late checkout at 9 am I I should have been told then that I could have a late check but would be charged for it… I would have said never mind and left at 11
Richard
Richard, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว