โรงแรมเชอราตัน ออกัสตา

Definitely not impressed.

Check in time was 3pm. We got there at 5pm and there was no room ready. We had to wait an additional 1 1/2 hours. The phone in the room didn't work. The bathroom is oddly designed. The bathroom doors are French style and very noisy, wouldn't close properly, and the light switch was outside the room. The complimentary breakfast was a joke. You only got a "breakfast bag" that consisted of a granola bar, a cereal box (no milk) and a juice.

ทริปกับครอบครัว 1 คืน, 30 เม.ย. 2022

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No great great for the price

Carpet ripped and showing wood sub floor at entrance to room. Lighting was horrible in the bathroom and entryway. Bed was comfy. Overall room was not great for the price, though.

ทริป 1 คืน, 1 เม.ย. 2022

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Descent price the room was very clean, kinda of small, overall no complaints.

Sharon, ทริปกับครอบครัว 2 คืน, 15 ม.ค. 2022

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The service was good and the room was very clean. My children and I enjoyed the pool.

Adrienne, ทริปกับครอบครัว 2 คืน, 14 ม.ค. 2022

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Go to the hyatt

The door wiggled when shut, there was a huge gap between the door and the door jam, the tv was smaller than any tv I’ve ever owned, the room was the size of a closet and I could have paid the same price for a room with a jacuzzi at the Hyatt for what I paid for this Cracker Jack box

AMANDA, เดินทางเพื่อทำธุรกิจ 2 คืน, 13 ม.ค. 2022

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It was relatively clean. Renovations should be around the corner. The staff was very friendly and helpful upon checking in. Unfortunately there was no breakfast available.

DARCI, เดินทางเพื่อทำธุรกิจ 3 คืน, 12 ธ.ค. 2021

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Excellent customer service, bar and grill during weekend especially.

LUIS A, ทริปกับครอบครัว 1 คืน, 11 ธ.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

Didn't clean room after daily use. Had no amenities only coffee.

Irma, ทริปกับครอบครัว 2 คืน, 10 ธ.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

This property's saving grace was its staff, and pretty much the only reason I am giving this place an "excellent" overall rating. The property itself in terms of room was disappointing. Other than having to be moved to another room due to the first room door being open, and the second room's door sticking and being difficult to close, the room was also not particularly clean and old. Darniece, the staff member I interacted with the most, was fantastic. She consistently showed excellent customer service and support when needed. She was friendly and attentive whenever I stopped by with concerns or questions. I don't recall the last time I had such a high level of customer service - anywhere! Additionally, while I didn't get his name, the gentleman working in the dining room/restaurant was also fantastic, and provided excellent customer service. He was super friendly and attentive. Thanks to this property's staff, I had an overall good stay.

Connie, ทริปกับครอบครัว 2 คืน, 18 พ.ย. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Expedia

my stay was great customer service was great from the front desk to even the restaurant i will stay again and tell others

calvin, ทริปกับครอบครัว 1 คืน, 11 ต.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com