8/10 ดีมาก
29 ส.ค. 2025
Good hotel with great staff
Check-in was smooth and hassle free. We left and went exploring and upon returning found an issue with one of our rooms - somehow the bathroom floor was flooded which leaked out into the room. Went down to the main desk to ask for help. Lamar (who checked us in) remembered me on sight and said he was aware of the situation with our room. He quickly got us switched over to a new room with no hassle. The hotel was quite full so I was surprised there was a room available - but he found out while we were away about the issue and held one for us. After this hiccup the rest of the trip was uneventful. We didn't spend much time at the hotel but found it to be what you'd expect from a Hilton Garden Inn - clean and comfortable. The location was nice - a brewery right next door and lots to do in the area. Overall we found the staff to be polite and friendly. We're grateful for Lamar's help and quick action, the trip definitely would have been soured without that. Give that man a raise for excellent customer service.
Lauren
Lauren, ทริปกับครอบครัว 2 คืน
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