6/10 ดี
17 กุมภาพันธ์ 2025
Valentine weekend
Beautiful hotel. Indoor pool was nice, however it was way too cold. I could not stay in pool with grandson very long, too cold. That was disappointing; It was one reason I chose to stay there.
Housekeeping staff not the best. Beds not made. Linens not changed, I spilled coffee on bed and staff did not change sheets. Floor was not very clean in the room. Front desk staff on check out not very knowledgeable or friendly. Breakfast/dining staff were great. Very hospitable.
Suggestions: clock in pool area would be nice. broom and dust pan in rooms if housekeeping not able to sweep floors, increase temp of pool water, so older guest can enjoy the pool. It is handicapped accessible, but most adults complained about the cold water. Breakfast was great and hot coffee in the lounge.
Dawn
Dawn, ทริปกับครอบครัว 2 คืน
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