คอมฟอร์ต อินน์แอนด์สวีทส์ ซูวานี - ชูการ์โลฟ

Need to improve the customer service

I reserved a room king bed and I got double bed,plus I got the wrong key from wrong room already was occupied

Edward, เดินทางเพื่อทำธุรกิจ 1 คืน, 4 เม.ย. 2021

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The air conditioner was awful, wouldn’t stay on. The air would stay on long enough to cool the room, then turn off, which would wake the adults up in the room. Then the room would heat up and the air would turn back on. And it was loud! Then we made online reservations so they knew we were coming with 5 people, yet they didn’t have any linens for the couch bed, called and requested them and was told to come get them. The sheet didn’t fit the bed was way to big. So keep on falling off and the mattress was dirty with a big yellow stain. Not enough towels for 5 people. And the sign outside the hotel says indoor heated pool and hot breakfast. Both of which are lies. Don’t get me started on the awful breakfast, maybe we came down when all the food was already gone, who knows, there was 3 honeybuns and an orange left. They had some heat and eat food but there was a line for the one microwave they have in the area. Just awful. Won’t stay again.

ทริปกับครอบครัว 1 คืน, 2 เม.ย. 2021

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A little run down, but overall clean. Looks like they've tried to do aot of the maintenance on the cheap. I'd stay again for the rate offered, but would probably upgrade to a different property if the price wasn't amazing.

ทริปกับครอบครัว 2 คืน, 28 ม.ค. 2021

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Everything was mediocre. We survived.

Charlotte, ทริปกับครอบครัว 7 คืน, 2 ม.ค. 2021

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Convenient location and clean rooms friendly stuff

Adam, เดินทางเพื่อทำธุรกิจ 1 คืน, 20 พ.ย. 2020

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One Night Stay

It was wonderful. They were very helpful at accommodating us

Crystal, ทริปกับครอบครัว 1 คืน, 16 ต.ค. 2020

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No chill

Fridge did not work. Ice machine only worked on one floor. Plumbing repair in shower worked but was not professional appeal. I laughed lots.

Edward, ทริป 1 คืน, 8 ก.ย. 2020

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We got locked out of our room and the gal at the front desk said she would try to get someone there but it would have to wait until the following day. And that wasn’t acceptable as we had a basketball game at 930 and all of our stuff we needed was in the room. The owner of the hotel showed up just over 2 hours later and moved us to a different room that did smell somewhat but we needed to sleep. When we checked out I was going to ask for a price break but nobody was at the desk.

Christine, ทริปกับครอบครัว 1 คืน, 22 ส.ค. 2020

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Not especially clean. Terribly noisy as it backs up to a highway. Empty vending machines. Not a great stay.

ทริปกับครอบครัว 2 คืน, 22 ส.ค. 2020

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Great place to stay!

Great place, super friendly staff, close to everything and all at a great rate.

KELLIE, ทริปกับครอบครัว 1 คืน, 27 มิ.ย. 2020

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