Absolutely terrible. Smoking by door, wait at counter, lack of communication, dirty, elevator broken, over charged, food order inaccurate, credit card questions, credit card gone for 10 minutes, loud pounding on the door at 10:40 P.M., non employee solicitations dubious services, fight in hallway 1:49 A.M. police called, no sleep, afraid to leave until daylight, no breakfast voucher, extra charge for breakfast, we left without a proper breakfast to get the help out!!!!