ฮอลิเดย์อินน์เอ็กซ์เพรส โฮเทลแอนด์สวีทส์ ฟรีพอร์ต

We were happy with the cleanliness. Beds were very comfortable.The sitting chairs could use a shampoo. Breakfast was just cereals and packaged donuts, and yogurts. Overall happy eith our stay!

Great! Very close to Portland and other activities

Room booking was to include free breakfast, however, it consisted of 2 types of boxed cereal and prepackaged muffins. We should have been advised that they were not currently offering full service breakfast at this time. Additionally, front desk agent was not very friendly.

The first morning they didn't have any cereal and the second morning they didn't have any milk for their grab and go breakfast.

Room across from us had a dog that barked while owner worked NIGHTS. Staff offered to move US in middle of night, no thanks. They did nothing to address the issue as dog barked the 2nd night too. They should have moved dog and owner to a room at the end of the hotel, not right in the middle of the hotel. Felt bad for the dog.

Nice property located out of the city of portland, but not far from the airport and close to all the shopping and dining in freeport.

A great place. Wonderful beds. Bedding and bathroom. Everything worked. Very comfortable. Bathtub wonderful. In the morning continental breakfast. I have nothing to complain about this property.

The only one complain is the cleanliness, precisely in this covid situation the hotel should pay more attention to the ckeanliness - i mean the carpets in the hall and rooms were really dirty.

The only issue I would point out is the quality of the water provided in the drinking products, including hot water for tea. It was not sufficiently filtered.

We had originally booked a 5 night stay at this hotel but on our third day, we came back to a room that had not been cleaned at all. The manager said they do not clean rooms unless requested due to COVID-19. That was absurd because they had cleaned our room for our first 2 days. The manager was belligerent and actually quite insulted that we had the nerve to complain. They did finally clean the room half-ass but at that point we had lost our desire to stay at this hotel. We checked out the next day. The hotel itself is run-down and needs a thorough upgrade and/or renovation. The breakfast was pitiful. Stay clear of this hotel.