I have never had an issue like this, the first night went normal. Second night my dog found a bug. Not just a bug, a cockroach. Since the night before I didn't see anything, I thought it was a fluke. Then I saw another one, I had to walk my dog to go potty. And the walls in the hallway had at least 30, crawling on the walls. I went to tell the front desk. Came back to the room to discuss this with my husband and then the front desk called our room. He said he could move us to the other side of the hotel. It was 11:30 pm by this time. We decided we would at least try that. Since it was late already.
I believe they knew they have an infestation and put us in harms way. I didn't see anyone else having to move. And feel very grossed out, had a time even sleeping. It ruined our trip. To top it off we had no apology and received glares from the staff. Not sure about your services.
Disgruntled Customer
Craig and Susan Miracle