2/10 แย่
22 ก.ย. 2025
They refused my reservation.
When I arrived the front desk person said she didn’t have a record of my reservation. I told her my reservation was through Hotels.com. She said she never heard of hotels.com.
I tried to show her my confirmation email in my phone. She refused to look at it. She said she will not
Look at my phone and only cared if I have a confirmation number in her hotel’s format. I tried to give her my hotels.com confirmation number. She raised her voice nearly shouting that this is not the format if the motel’s confirmation number and that I have no reservation. I tried to show her the confirmation email again. At this point she did actually shout at me that she would not look at my phone. I then left.
I then found another motel to sleep that was about 20 miles away.
Dana
Dana, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว