รามาดา โฮเทลแอนด์เดย์สปา บายวินด์แฮม กาเลนา

The lobby was recently updated and the staff at the front desk werepolite and helpful. However, the room, although clean, was dilapidated and in need of repair. The furniture was old, the tv did not work properly, the wallpaper in the bathroom was peeling in big pieces, the shower was moldy, the hard plastic tissue box was broken and sharp, and the towels were worn. Definitely not worth the fees and the waste of a free reward night.

Bed was hard. Room was clean, pillows were so flat you needed three to make a decent night sleep. Hotel was quiet. Pool and hot tub were huge. Breakfast was lame, but mostly because it was during Covid. Sad we couldn’t use the spa, since we were from out of state.

Clean, comfortable Hotel. Very reasonably priced! GREAT breakfasts. This was our third stay at this awesome hotel. Staff has been top notch.

There was a used small hand towel left inside fridge, must be from housekeeping. Occupants upstairs were stomping on floor back and forth, must be kids, we had to complain in front desk.

The room itself was fine. Hallway noise-slamming doors was loud!! End unit so we must of had all the water pipes next to us- loud! The tv volume was dramatically different from show vs commercial. The fireplace glass made a popping noise. Did not sleep!!

The customer service provided by Joe at the front desk was excellent. The suite was spacious and included a jetted tub, fireplace and dining area. The bed and linens were very comfortable. We also took advantage of the Indulge Day Spa, which is located at the hotel. Very nice clean room with great amenities, priced well, and very friendly customer service; we are definitely coming back!

The staff was attentive and helpful. They were very accommodating especially during the limitations with the pandemic. Free parking was on site and the room was clean.

We had a great stay! Would recommend and will be back!

Breakfast choice options. Able to check in early was very nice!

With these tough times our stay was good thank you