Hotel room does not look anything like pictures. Extremely outdated. There was a hole in the wall and cigarette holes in the sheets.
Elizabeth
ทริปกับครอบครัว 1 คืน
10/10
We stopped here on our way to Texas for vacation it was really clean and comfortable the service was great too , there was construction work going on for the roadway out front and the highway but it was very quiet there which was surprising due to all the equipment running, very glad we chose this place
James
ทริป 1 คืน
8/10
The beds are good. The rooms were good. The hotel clerk was absent for questions. The morning breakfast was very good. Parking was good. I wasnt overly impressed. But it worked.
Robert
ทริปกับครอบครัว 1 คืน
6/10
Breakfast was less enjoyable than other hotels on this trip.
Cheryl
ทริป 1 คืน
4/10
AC didn't cool on a hot/humid day. Mini fridge didn't work. Room had a very strong marijuana smell!
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Jess
ทริป 1 คืน
2/10
Timothy
ทริป 1 คืน
2/10
I recently booked a stay at the Best Western in Jacksonville, Arkansas through Expedia and unfortunately had a very disappointing experience. The room I was given was a smoking room, which I expected to have a smell, and I was willing to deal with that due to limited room availability. However, the condition of the room was unacceptable.
The bed sheets had visible stains, the shower had orange-brown buildup around the edges, and the toilet appeared unclean. One of the lights in the room didn’t work, the smoke detector was disconnected with exposed wires, and the peephole was covered with toilet paper from the inside—clearly not a safe or welcoming setup.
I addressed these concerns with the front desk, and the staff member I spoke with was very understanding and helpful. He offered a refund without hesitation, which I appreciated. Unfortunately, the refund process has been difficult due to poor communication between Expedia and Best Western.
Because of how unclean the room was, I ended up leaving and booking another hotel. While the staff was kind and professional, the overall experience was disappointing and I would not stay at this location again.
Johnny
ทริปธุรกิจ 1 คืน
6/10
Room had been updated, but had a stale/smoky smell. The bathroom was clean, but the exhaust fan was hanging partially out of the wall and was filthy. Bed was OK, but not great. Breakfast was typical for the brand.
James
ทริป 1 คืน
2/10
They charged me twice plus a $100 deposit. Tv didn’t work and they wouldn’t come fix it. Horrible service from the front desk. Only good service was the cleaning lady. She was fabulous
John
ทริปกับครอบครัว 2 คืน
8/10
Good value for the price. Good location. Paid for a Jacuzzi tub, but the Jacuzzi part didn’t work definitely would stay again when the pools are open with the easy access from patio door to pool.
Stacy
ทริปกับเพื่อน 3 คืน
10/10
Reba
ทริป 1 คืน
10/10
Friendly staff, quick check in. Clean room. Quiet area. Area does have a lot of construction going on but not the hotels fault
Janice
ทริป 1 คืน
10/10
Easy access to get to Little Rock Air Force Base! Convenient to all restaurants.
marie
ทริปกับครอบครัว 2 คืน
6/10
Well when I went to my room people were hanging out, outside. I went into my room and could not shut the door every time I shut the door it wouldn’t latch to stay closed. I tried to use the security lock it wouldn’t lock. I called the front desk the person who answered said someone would be there in 1 hour unfortunately after one hour, I had to call the desk again. Finally, somebody showed up and told me I had to lift up on the door to make it stay closed, but the security lock still did not work. I don’t think I’ll be staying at this hotel again and I would not recommend it.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Ashlee
ทริป 1 คืน
8/10
Staff was friendly and helpful. Breakfast hours were a little confusing we were told during check-in it ended at 10am. When we went in the morning, we found out it ended at 9am. The lady putting things away offered what was left over but that's pretty much it. They need to communicate that better. Room was clean, no bugs thank goodness!! (:
Brenda
ทริปโรแมนติก 1 คืน
10/10
Friendly staff and good breakfast
Tina
ทริป 1 คืน
10/10
Friendly customer service, family oriented establishment