Chena Hot Springs was my retirement celebration. This was also phase 2 of chasing the Northern Lights (phase 1 Iceland, phase 3 Yellowknife). I was prepared for motel level accommodations.
Room was clean, ordinary, roomy. TV stations were sparse. Had to trek in the snow to get ice from the check-in lobby. Only 3 chairs for a room that sleeps 4. Bathtub spout running continuously - tub stained so this was happening a long time. No flashlight in room - had a blackout, safety hazard
Only 1 restaurant here but food tables available in activity center. Had to eat 3 meals on a small cafe table in the dim bar with not enough room on the table for our food - plates hanging over the edge. At breakfast (third meal) we asked our server, Jorge (on his name tag) to be seated at a bigger table but he refused. The restaurant was only half full and the dining room had bigger tables and was better lit. I ordered the biscuits gravy with soft scrambled eggs. Biscuits good, got hard dried scrambled eggs. I asked Jorge if I didn’t make myself clear on my order ( wanted to know if problem was the server or the chef) he told me there is only 1 way to cook scrambled eggs. Omlette was dry/overcooked blueberry pancake flat/rubbery. The check said my server was Martin. Who was this? No restaurant or resort manager readily available so spoke to the front desk manager, Jordan. Never heard anything back.
For our last dinner, we were not forced to eat in the bar. Aurora tour was great!