เบย์มอนท์ บายวินด์แฮม นิวบัฟฟาโล

Place needs renovation. Told it will be this winter. Great location!

Kevin, ทริป 1 คืน, 15 ก.ย. 2021

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The property looked tired. The canopy was needing repair, and the carpet was Mis-matched. Boxes were stored in the breakfast room.

LA, ทริป 1 คืน, 12 ก.ย. 2021

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Good value for the money. Room was clean and comfortable but fixtures were a bit dated.

Jon, ทริปกับเพื่อน 2 คืน, 11 ก.ย. 2021

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Hotel needs updating. Bathroom in need of major work, beds not so comfortable. Spider webs and dirt all over window ledge and air conditioning unit.

Denise, ทริปกับเพื่อน 1 คืน, 10 ก.ย. 2021

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VERY disappointed

Breakfast was to be included -- NO pastries, 3 pieces of fruit was all that was out and only apples, the bagels were not separated so that others were not touching each other's food. It wasnt until I was finished eating that the hot food was discovered had not been put out.

ทริป 1 คืน, 3 ก.ย. 2021

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Terrible check-in process. The room was paid in advance, in-full, online, yet they still had to hold my room rate on my credit card for the duration of my stay. A tip for anyone staying there, do NOT pay in advance.

JOHN P, ทริป 1 คืน, 3 ก.ย. 2021

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Try harder

Towel rack half hung, dangling. Pieces of carpet in room missing. Advertised jacuzzi not in service and coffee service either out or cold. In room coffee only 1 packet for 2 guests

Robert, ทริป 2 คืน, 29 ส.ค. 2021

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Not pleased for a Wyndham-owned property

Only stayed overnight, so suited its purpose as beds were comfortable. However, shower curtain off the wall at both ends, smoke detctor missing from the room ( though base was attached to the ceiling.) Security light missing from hallway, with hanging wire. Quite disappointed...

ทริปกับครอบครัว 1 คืน, 28 ส.ค. 2021

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Employee of the year!

We stayed one night for a concert at the casino. It was difficult finding the building because the sign wasn’t lit but when we arrived-very late due to traffic issues-Maria checked us in and put us in a very convenient room. The room was very clean but there was water in the carpet in front of the fridge. That was the only real issue we had. The bed was extremely comfortable and we didn’t sink into the pillows like most hotels. I understand the location is undergoing a total remodel during the winter this year so all is forgiven on that front. Maria, the most impressive person we encountered, not only found my lost item but got her boss to allow an overnight shipment so we wouldn’t have to drive SEVEN HOURS round trip to pick it up!!! She was the most helpful and kind person I have dealt with in more than a year. She didn’t use the common COVID-19 employee shortage as an excuse: rather she talked about staff helping each other interdepartmentally. Maria was our saving grace this weekend.

Deborah, ทริป 1 คืน, 27 ส.ค. 2021

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Don’t take the Bate.

For over $200 a night I would think the hotel and rooms would have been a lot nicer then the 1990’s vibe going on here. Nothing has been updated in your hotel. The outside as well as the inside of your establishment needs a facelift. You obviously are not putting any money back into your property. My room had a bad odor when I walked in. The carpet baseboard was falling off the wall behind the door. The window curtains had mold spots, were not hung properly, and we’re a wrinkled mess. The bathroom floor had missing grout. The shower curtain was bunched together over the curtain rod. The toilet paper holder was loose from the vanity. Your soap and shampoo were of the cheapest quality. Your vending machines were empty and taking peoples money. The hallways had two different carpets. The jacuzzi was out of service. I think you save a lot of money by people not wanting to shower or use your amenities that aren’t working. The breakfast to go is in another room out of sight from checking out. Most people can’t get out of there fast enough to both to grab something to go. My husband was very upset with me for booking at this substandard hotel. I heard about it all weekend long. We would have checked out but I paid with a $200 Visa gift card at check in that I am sure I wouldn’t have been refunded. I think I am a nice person and would never go out of my way to complain, but I am not only speaking for myself. I am speaking for every customer that stays here.

Coralyn, ทริป 1 คืน, 27 ส.ค. 2021

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