6/10 Good
Feb 2, 2025
EXTREMELY LOUD
The staff, cleaners were very loud, VERY LOUD. I stayed for 2 weeks, prebooked or I would have left after first day. I worked nights, from the room, and couldn't sleep because the cleaning staff would let doors slam into the latch repeatedly, over and over and over. Instead of propping the door open , they would let the door bounce into the latch, over and over and over. When I brought it up to the manager at the front desk, her first statement was, ' It was probably people leaving/checking out. That angered me more than the noise. But I told her, that I observed it from my room, popped my head out and watched 2 of the cleaning staff so it multiple times. I told her, Unpaid for a room with comfort, it was not cheap, and regardless of what time of day, someone that works there should never be noisy...EVER!! It was almost like there was construction going on in the room next door. If you want a comfortable stay, it's comfortable until 8-9 am when the cleaners start banging. I have stayed at MANY hotels, slept in late, and never dealt with this. They have lost my Company Business.
Chris
Chris, 3-night business trip
Verified Hotels.com guest review