2/10 แย่
19 กันยายน 2022
Bad deal 10:16 am
The stay was bad , as we booked a smoking room and they gave us a non-smoking room without telling us. We smoked in the room and a lady barged in and said we would be charged $150 for smoking in the room. We were then barged in on twice after that. We complained at the desk and Dave was very rude about all and said that we had already checked out . He said that two key cards for room 125 had been turned in, I went and got my original key cards and checked out at 10:16 AM. The staff was very argumentative. We were lied tp twice and our security was breached three times, in our room, before we checked out. I feel that we should get a full refund for our insulting experience at the Quality Inn i n Litchfield, Il.
Loyette J
Loyette J, ทริป 1 คืน
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