2/10 แย่
24 มีนาคม 2022
I've debated about even bothering to write this review but figured I should share. We went to visit family last year and checked into this hotel with my wife and three kids. Our rooms smelled funky and the toilets were dirty and after one night (Friday) we decided we couldn't do it any further.
We called Expedia who contacted the hotel which indicated if we checked out by 11 A.M. we could modify our reservation. We loaded up, I went to the front desk and the attendant said since it was done through Expedia his manager would take care of the refund when he got back during the week. So we went to another hotel in Mitchell and stayed there Saturday and Sunday night.
After a few weeks and still never seeing my refund for the two nights we didn't stay there (Saturday and Sunday), several calls with Expedia which also contacted the hotel they then indicated they were NOT refunding the two days. So I paid for 2 hotel rooms for 2 nights I never stayed there and got nothing but incorrect and dishonest communication from all parties involved.
JOHN M, ทริปกับครอบครัว 3 คืน
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