All staff were happy & welcoming. Very much enjoyed our stay at Hilton Garden Inn Wailua Bay! 😃🌺
Mahalo!
Francesca
ทริปกับครอบครัว 7 คืน
10/10
Outstanding service and bell man was very entertaining!
catina L
ทริป 1 คืน
8/10
Megan
ทริปกับเพื่อน 4 คืน
10/10
Victor
ทริปกับครอบครัว 5 คืน
10/10
It was wonderful. The staff were all super friendly and everything was great. No complaints
Suzann
ทริปกับครอบครัว 5 คืน
8/10
Jaime
ทริป 3 คืน
2/10
Tiffany
ทริป 1 คืน
2/10
Normally we would stay in the cabanas however they didn’t have any open reservations this time. The room was terrible the bathroom didn’t have any locks on the main door and the shower had NO doors! The girl at the front desk was rude and absolutely no customer service skills. She wanted to charge me for everything she could! I’m sorry but I wouldn’t stay at this hotel anymore!!!!
Tiffany
ทริปกับครอบครัว 1 คืน
10/10
Lovely hotel with good facilities. We loved sitting in the bar by the beach. Beware the food portions are big, we over ordered
John
ทริป 1 คืน
10/10
McKeithan
ทริป 3 คืน
2/10
Loni
ทริป 1 คืน
8/10
TV reception was poor. Husband had to watch football game in the lobby.
Couldn't get dinner by bar/restaurant on night of fire dancers. Had to get items from grab & go by front desk. (Outdoor bar food had terrible selections.)
Room & bed was comfortable. Nice bathroom. Loved we could get purified water for our water bottles from machine at end of hallway.
Cherrie K
ทริป 3 คืน
4/10
The overall facility is just crummy looking. It’s just run down. I am surprised that a high end brand such as Hilton would allow them to use their name. It certainly doesn’t speak well for Hilton.
The buffet breakfast that we prepaid was very marginal. There was little variation to the offerings each morning. The eggs every day were scrambled and often times they were really rubbery and dried out. The cut fruit variation was minimal. The dinners which were not repaid were better, but then again we had a choice to eat there or not. The place really needs a total remodel. I would never stay there again especially at that price.
Edward
ทริป 7 คืน
10/10
Precious
ทริป 2 คืน
10/10
Evelyn
ทริป 1 คืน
10/10
Brandon
ทริป 1 คืน
8/10
Close to airport (15 - 20 mins), I think used to be the Aston property. Adjacent to a large public park and what seems like miles of walking/biking path which runs next to the ocean. Very nice lobby, rooms were large tho the grounds are pretty tired.
Jon
ทริป 3 คืน
10/10
christopher
ทริป 4 คืน
8/10
ผู้เข้าพักจริง
ทริป 2 คืน
4/10
Fitness center did not have any fans or air conditioning. 2 of 3 treadmills needed repair. Scale was broken. No towels.
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
6/10
Aileen
ทริป 1 คืน
10/10
Leslee
ทริปกับครอบครัว 1 คืน
4/10
Justin
ทริป 1 คืน
8/10
Sarah
ทริป 6 คืน
4/10
Did not get room I paid for upon checking in. They offer us feee breakfast for one day instead which was disappointing. Customer service was lacking as well. I do not recommend staying at this hotel.