The worst experience I have ever had we were told the room we booked was not available due to a glitch the staff basically laughed at us and said too bad,
Dominic
ทริป 2 คืน
4/10
I booked months ago. Checked my email and had a nice welcome to the hotel and we're ready for your stay. So then I go to check in and there's no reservation in my name. I had reserved 2 rooms. Paid for 2 rooms. Planned my NASCAR trip for my grandsons. Yet there was no room available, much less 2. Someone cancelled so we have 5 people in a room. Paid for another room that is too small for 5 people. Plus I haven't seen a refund for my first 2 rooms. This little mistake by the third party booking agent has cost me now 3 rooms. Never even looked in the original booking and is really like that to change. I'm fact, I advise companies to stop the third party booking agencies.
Joyce
ทริปกับครอบครัว 2 คืน
4/10
Laquilla
ทริป 3 คืน
4/10
Rebecca
ทริปกับครอบครัว 2 คืน
2/10
Hotel messed up reservations and didn't call me before I arrived to find they had no rooms. Tried 4 other places with no luck. Ended up camping in my truck. Son and I ended up having a great time camping so I guess it wasn't all bad.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Heather
ทริปกับเพื่อน 2 คืน
4/10
John
ทริป 1 คืน
2/10
I went to check in and the front desk informed me that hotels.com over booked them and were no rooms available. Was very upsetting was tired and then had to rush around to find a place to stay.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
4/10
Bria
ทริป 2 คืน
4/10
Marshall
ทริป 1 คืน
6/10
Patrice
ทริป 1 คืน
6/10
Patrice
ทริปกับครอบครัว 1 คืน
8/10
Jayden
ทริป 1 คืน
8/10
Patrice
ทริปกับครอบครัว 1 คืน
6/10
Ronald
ทริป 1 คืน
8/10
I had zero issues with the staff or others staying here.
Paul
ทริปกับเพื่อน 2 คืน
8/10
Mary
ทริป 2 คืน
10/10
Christyana
ทริป 2 คืน
6/10
Kymberlee
ทริป 1 คืน
10/10
Kalyan
ทริป 1 คืน
4/10
Frederick
ทริป 2 คืน
10/10
Mary
ทริปธุรกิจ 2 คืน
6/10
It wasn't clean enough
Shanna
ทริป 1 คืน
10/10
Stephen
ทริป 1 คืน
2/10
This was probably one of the worst hotel experiences I’ve ever had. This place is a DUMP! the rooms weren’t even ready at 3pm for “check in” I checked in my room at 630pm. The tv did not work. I was disturb by housekeeping twice, after telling them I didn’t need service. The front desk staff is unprofessional. The manager just sits in his office not managing anything. I will never stay there again.