no one mentioned the $32 parking, no one to help with the bags, $6.00 coffee, Resort fee $25.00 Little things that don't surprise you. I booked the Hyatt and was informed of all fees in advance. Would still have booked your hotel but wonder if next time there would be new fee and not be told. Richard
Richard
Richard, ทริป 4 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
18 กันยายน ค.ศ. 2024
Tony
Tony, ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
1 กันยายน ค.ศ. 2024
Our room has a broken thermostat, and the sink drain isn't working.
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
30 สิงหาคม ค.ศ. 2024
Great property and walking distance to LEGOLAND
Dominic
Dominic, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
29 สิงหาคม ค.ศ. 2024
Always a great time!
Susie
Susie, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
29 สิงหาคม ค.ศ. 2024
Jenn
Jenn, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
27 สิงหาคม ค.ศ. 2024
It was my birthday weekend and expected it to be a little more friendly and luxurious. I get to the counter and wanted to check in a bit early which was nice of them to allow me as i just drove 6 hours so i was happy about that. He checks me like its a motel 6. Not friendly asks me the reason for my stay twice. Hands me the keys and doesnt explain anything regarding parking, breakfast, the amenities where they are found. When i asked about parking and where to park for easier access to my room he was like oh we have underground parking. Doesnt explain that per night the fee is $30 and there is a 25 dollar urban destination charge that is $25/ per night. I have never heard of such a thing as not even breakfast is included. What am i paying for $25. Just disappointed with my stay as i was really looking to treating myself for my birthday.
Luminita
Luminita, ทริปโรแมนติก 2 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
25 สิงหาคม ค.ศ. 2024
Probably wouldn't stay again
First thing to note is that the Cassara shares facilities with another property. Seems like its set up more like a time share property and not a traditional hotel.
Good:
Proximity to Legoland - The property is adjacent to Legoland. Saw a number of families walking to the park. Didn't walk myself so not sure exactly how long it takes.
Pool - The Cassara has a large pool for lap swimming. The pool area also has a jacuzzi and several fire pits. There is also a kiddie pool located on the adjacent property. The adjacent property also has a fitness center.
Bad:
The hotel room - My main complaint is the room itself. Our room was completely dated. It smelled like one of those old Vegas rooms that use to allow smoking. The carpet also looks like its 30 years old. The bathroom is also very dated but everything worked OK. Our room was also very noisy. We were situated next to the parking lot and could hear everyone's conversations even though we were on the second floor.
Lack of restaurant - The hotel doesn't have any restaurants. There are tables in the lobby with limited food service but I wouldn't want to eat in the lobby with people passing by. With that said, we didn't eat there so not sure how the food is.