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Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

3.5 star property
Hotel with indoor pool, near Colonie Center Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Property amenity
Meeting facility
Lobby sitting area
Standard Room, 1 King Bed (Top Floor) | View from room
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • 14 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is $141
includes taxes & fees
$124 per night
Dec 28 - Dec 29

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | View from room

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Duplex, 1 King Bed (Suite)

Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout drapes

Duplex, 1 King Bed (Suite)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2021
Sofa bed - twin
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Reception

Hyatt Place Albany/Downtown

Free breakfast
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (717)
The price is $121
includes taxes & fees
$106 per night
Dec 22 - Dec 23
Hyatt Place Albany/Downtown
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About the neighborhood

Map
660 Albany Shaker Rd, Albany, NY, 12211

What's nearby

  • Colonie Center Mall - 4 min drive - 3.0 km
  • Siena College - 6 min drive - 4.3 km
  • Crossgates Mall - 7 min drive - 7.0 km
  • University at Albany - 8 min drive - 8.4 km
  • Albany Medical Center - 13 min drive - 11.2 km

Getting around

  • Albany Intl. Airport (ALB) - 3 min drive
  • Schenectady, NY (SCH-Schenectady County) - 23 min drive
  • Hudson, NY (HCC-Columbia County) - 42 min drive
  • Albany-Rensselaer Station - 15 min drive
  • Schenectady Station - 19 min drive
  • Albany International Airport Station - 28 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Arby's - ‬2 min drive
  • ‪Olive Garden - ‬15 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel

Located just 1.5 mi (2.4 km) from the airport, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. D's, which serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center. The helpful staff and restaurant get great marks from fellow travelers.

Languages

English, French, Spanish

At a glance

Hotel size

  • 322 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 95 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Uncovered onsite extended parking (USD 15 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Free local shuttle
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 14 meeting rooms
  • Computer station
  • Conference center (23433 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1974
  • ATM/banking
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 12 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 32
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium digital channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. D's - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 13 for adults, and USD 5 to 12 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Uncovered extended parking costs USD 15 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Desmond
Desmond Albany
Desmond Hotel
Desmond Hotel Albany
Hotel Desmond
The Desmond Hotel Conference Center
The Desmond Hotel Albany
Crowne Plaza Albany The Desmond Hotel
Crowne Plaza Albany The Desmond Hotel an IHG Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Hotel
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel Albany

Frequently asked questions

Does Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 95 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
No, this hotel doesn't have a casino, but Rivers Casino & Resort (20-min drive) is nearby.
What is there to do at Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel and nearby?
Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Albany - The Desmond Hotel, an IHG Hotel?
Yes, Mr. D's offers American cuisine.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

TIMOTHY, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lucas, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location!
Great hotel close to the airport with all the luxuries you could ask for. Only stayed one night, but would stay here, again, if passing through Albany.
Jerell S, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel for a weekend getaway
Beautiful hotel lobby as you enter to a warm and friendly greeting by the hotel staff. Our room was large and clean. The beds were super comfortable. The bathroom had a good shower. They had a feature I wish more hotels would have, a wall mounted light up magnifying mirror. Since there were 4 of us we needed more towels and wash clothes delivered to the room as it was stocked for two. It was the fastest housekeeping delivery ever! We ate at the restaurant, Mr. D's. Although a bit over priced, the food was very good! We did not use any other amenities this time. The next time we are in Albany we will definitely stay here.
Debra, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely second stay at this hotel
wonderful stay and we loved the location of our room as we were able to walk from our room onto the courtyard area. Staff was very responsive. The drainage of our tub was slow with the stopper in place. It was fine when removed, but the drain beneath seemed dirty.
Sonja, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Antoine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel staff
steven, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Desmond hotel asthetically pleasing, and affordabl
The service at the Desmond is top notch. Personable front desk, hard workers cleaning and the food at Mr.D was superb. The only critique I had is I wish they had a comforter on bed inaddittion to fitted sheets. Hotel centrally located near Airport and driving distance from restaurants.
Dawn, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Most uncomfortable check in ever!
At check in, they wanted to charge more for parking and said because we booked through hotels.com that we would get a substandard room. Very disappointed in the service and the way that we were treated to feel extremely uncomfortable.
Debra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel
My stay was absolutely amazing! I am very happy with the property and the front desk team was especially impressive. They took care of my like I was family. Don’t hesitate to book at the hotel.
Peter, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

You won’t be disappointed
The front desk team is very hospitable and friendly. Check-in was easy and they offered shuttle to and from the airport. very pleasant stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We had a room on the 4th floor that had a window to the courtyard. Was a bit noisy. There was a dead fish in their koi pond. Food at Mr. D’s was ok.
Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jery, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Big hotel for weddings and conferences. Close to airport
Ian, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

We booked a Duplex 1 King Bed Suite, expecting the open loft-style layout with a spiral staircase as depicted in the photos. Instead, we were given a two-floor room with a standard staircase and no open layout, which was not what we paid for. The room itself was in poor condition—dirty, musty, and outdated, with stains throughout. The bathroom hadn't been properly cleaned, with hair left from a previous guest, and the amenities were very basic. When we complained to the front desk, they told us that next time we should call the hotel directly to ensure we get the room we booked, which was frustrating. No one books a room expecting to receive something different. We were also told the room type we booked was unavailable, which felt like a complete bait-and-switch. To make matters worse, the property had a concerning atmosphere, with people lingering in hallways and sitting in stairwells and the lobby. This stay was far from the experience we expected, and we won’t be returning.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay and clean hotel. Although the hotel is clean and well kept for my 2 night stay I witness 3 different mice running around the courtyards.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Debbie, 1-night family trip
Verified Hotels.com guest review