In fairness our stay occurred right after Hurricane Helene ravaged western North Carolina so things were not normal. My mom's house was without power for 2 weeks and this was the first hotel we stayed at. The internet was down, for which I don't hold them accountable. The thing that I got upset about was the check-in process. Their computers weren't working- which I also don't hold against them- and the clerk was checking people in using the phone. Initially he rejected my attempt to check in saying I needed to use the same credit card I booked with, which I was. I had to pull up my booking on the phone to prove it. Then, when he was checking me in with someone over the phone, he was shouting out my credit card number in the lobby where there were other patrons standing around. This made me really uncomfortable and I will most likely will have to have the card replaced. The check-in process took about a half hour. That said, the hotel was clean, the room was comfortable. It's right next door to a Waffle House and a Hooters and another hotel. It's easy to get to and has plenty of parking. It was relatively quiet.