First, had to call a number 3 times to find out we had to cross the parking lot to check in. Second, found a Lunchable in the fridge. Third, the coffee pot was the old style, with filters. Coffee pods, for a single serve machine were provided. Fourth, the plug in for the lamp and coffee pot did not work and was dented. (Dangerous?) Fifth, got a $25 gift card when the proper coffee maker was brought. It was only good for use that day. We had game tickets and were unable to use it. Why did it not expire at the end of our stay, 2 days, or even the next day? We would have used it for breakfast. Instead it was a worthless gesture.
Obviously, though the hotel that owns this one is very nice and well run. This hotel is not important enough to even meet basic standards.