2/10
Checked in on Friday. Everything seemed to go well. They didn't have my second card on file for incidentals, got our cards. I reminded the desk clerk that I was to get extra pillows. I have to sleep sitting up because of shoulder surgery. I asked three more times for pillows, every couple hours because our key cards kept getting deactivated and no I didn't have them near electronics. Saturday morning, we went to breakfast again. The key is deactivated, came back downstairs. Again, asked about my pillows, an extra blanket. So we're on number 5 now. We got back saturday afternoon.Two pillows no extra blanket.
I told the girl she didn't have to clean the room but I needed towels. So when I came back out, she said, we have no big towels. What??????? The deactivating cards were a big pain in the behind because we were on the fourth floor. Food was good for breakfast. Saturday, I went out and bought 2 pills because I didn't trust that I was gonna get the pillows. I was in so much pain from not sleeping correctly. I don't think I was asking much. Numerous guests waiting at the elevator said that their keys kept deactivating.Also, so I know it wasn't just me.
THERESA
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