ดับเบิลทรีบายฮิลตัน เบอร์ลิงตัน เวอร์มอนต์

Inaccurate information from the hotel!

I’m very frustrated and I’m hoping you can help. We live only 5 miles from the hotel. We had hoped to bring our kids to this hotel to use the pool - we didn’t intend to spend the night. We checked in and were told after that that we needed to reserve a spot for the pool but that there were none available for that day or the next. I told them that I wanted a refund OR a voucher to come another time since we hadn’t even been to the room. They said I needed to take that up with Hotels.com. I told them that it wasn’t hotels.com fault that that information wasn’t on the website, it was a DoubleTree issue but they wouldn’t consider budging. I’m hoping there might be something Hotels.com might be able to do to help? I would be so grateful!! I did try very hard with the hotel first. Maybe you have more power with them than I do. Thank you so much for trying to help!!

Amy, ทริปกับครอบครัว 1 คืน, 20 มี.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

would not recommend.

We stayed for two days and did not qualify to get our room cleaned. There was not enough towels and when we called down to the desk several times they did not answer. The water for the shower wasn't hot. More than one dog barking in the hotel. Not a great experience.

michael, ทริปกับครอบครัว 2 คืน, 19 มี.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Great place to stay

Beautiful room. Friendly staff. Easy check-in.

Rick, ทริป 1 คืน, 16 มี.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

A good hotel worth a look each visit

I've stayed here several times and there is a consistent level of quality and value. The room update is significant, new bathroom upgrades, carpeting, and furnishings done well. The staff was quick, efficient, and friendly. When the price is right (it's not always during a high value time!) it's my go to because of its proximity to downtown/university/retail areas and especially because its dog friendly.

ทริป 3 คืน, 11 มี.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Amazing stay

The stay was amazing. The hotel is very beautiful and close to things to do. The only thing we were upset about was we weren’t told at check in that we have to reserve a time to use the pool.

ทริปกับครอบครัว 2 คืน, 26 ก.พ. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Supposed to be pet friendly but they had rocksalt everywhere in the parking lot and on the walkways which is not good for paws... also we were there two nights and the room never got cleaned during our stay

Sandee, ทริปกับครอบครัว 2 คืน, 19 ก.พ. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

So fun

The boyfriend and I stayed the night for Valentine’s Day. The building is beautiful, service was fast and the cookies are delicious. :)

Danielle, ทริป 1 คืน, 13 ก.พ. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Awesome experience

Amazing stay and staff!!!

tara, ทริป 4 คืน, 11 ก.พ. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Another amazing stay at the last minute, and as usual delicious Cookies at Check-in.

Barron, ทริป 1 คืน, 6 ก.พ. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com

Perfect spot

This is a wonderful hotel. It is close to the UVM campus, a good central location, is up to date on keeping things clean and sanitized for covid, everyone wears masks and maintains a safe distance from one another, the rooms are very comfortable, and the staff is extremely friendly. What a great spot! I will always stay here when I come to Burlington.

ทริป 1 คืน, 30 ม.ค. 2021

ความคิดเห็นจริงจากผู้เข้าพักของ Hotels.com