Great stay, initially no hot water in the shower, once I informed the staff they immediately sent a person to fix it. Pool loungers were every time I went to the pool, limited seating area. Pool temp was cold both in the lap pool and I guess the lounge pool. Lots of restaurants around, 10 min walk to BTS or metro. Shuttle service to metro was not available most of the time, so I stopped asking and just walked to metro. Friendly staff. I enjoyed my stay, this is my 3rd time at this hotel!