I booked a 2 room suite, and it was nice. The location was convenient.
I did not like all the noise in the early morning which a combination of slamming doors, crying babies(sometimes at 3 am), dogs barking and fighting in the hallway, and people yelling. I mentioned to a staff member at the front desk who told me that they could hear it down there too. They said that it was due to people staying there due to hurrican Helene; I understand that, but didn't the staff due anything about it. I spoke with the manager at check.out and she said that she would speak with general manager about compensation or partial refund. I still haven't heard back, and that was 3 weeks ago. This is not acceptable and not a place that I would stay at again. The walls are paper thin and I could hear every word of normal talking, but the yelling was like they were in the same room with me. Hopefully the general manager will reach out in the future.