2/10 แย่
3 มกราคม ค.ศ. 2025
Horrified!
This was the worst Westin I have ever stayed in. I travel frequently for work and am a rewards member. I have alerted my company that no one should be booked at this hotel. There was no heat or hot water for the first two rooms and it was freezing cold in the room we ended up staying in. In addition, due to the cold, the restaurant was shut down. The fire alarm went off two times and we had to evacuate the building-this was due to the lack of heat in the restaurant. The room was filthy, the tub was rusted. As it was the holidays we had to stay there but I purchased my own cleaning materials to clean the bathroom and declined housekeeping for the duration of our stay. Corporate Westin should visit this hotel, invest in improving the conditions or close it altogether. It is a black-eye in their reputation. In addition, the staff were rude (i.e) we requested more towels and the women dropped it off without saying one word. It is a disgrace and I will question any Westin that I stay in. The one positive was there was plenty of parking-because there were no other guests.
Andrine
Andrine, ทริปกับครอบครัว 5 คืน
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