This hotel has multiple buildings for guest rooms, they are all 2 stories, but not all of them have elevators. There is no indication of this on the booking site, so there is no way to indicate the need for an elevator or first floor room. I have a disability the does require an elevator, but I do not need a wheelchair accessible room, so I do not request them. When we arrived, we were assigned to a 2nd floor room in a building without an elevator. We did not know this until we drove to the building, and discovered there wasnt an elevator. We were able to exchange for a first floor room, but they should make this information more obvious in the booking, or at check-in.