My kids made the comment that this place should be called the Unquality Inn. Although it is the lowest priced hotel in Pagosa Springs, you get what you pay for. The hotel is very outdated. The lobby has old couches with holes in them that they tried to cover with a sheet. The room had a stale smell and seemed to be damp the entire time. I have never been more grossed out by walking barefoot on a carpet. The ceiling had water marks in spots and what could be mold in other spots. Holes in the walls and ceiling were filled with that pink foam insulation stuff that hardens, and just left unfinished. The faucet in the bathroom was not completely attached to the sink. The bathroom did have good water pressure and the breakfast was acceptable. It was a close walk to the hotsprings in the river and across the street from The Springs Resort. Staff was nice and helpful. The pillows and beds were nice. We had to find someone to let us in the vending room each time we needed ice, as our key did not let us in. We saw a gentleman that worked at the hotel take out a garbage bag, it was pouring liquid all down the hallway to outside. This might have something to do with the strange smell of the place. They took your license plate for parking, but we saw people parking there that were not staying at the hotel, all day and night. This hotel is like the Shining and and your great grandma's old cabin had a baby, creepy and vintage, but not in a good way.