This was the worst hotel stay I ever had. Check in and get a first floor room - ask for that to please be changed as the noise level is typically too much to sleep on first floor with kids, no available rooms to be switched to. Ok fine. Open room door and am over powered by a damp smell. Kid takes shoes off, socks are immediately wet. Bring to attention of front desk - they say they’ll handle next day while we’re out of the room. That wasn’t a problem (it was late). Go to get in bed - dark hair all over one of the beds. I complain “can you sleep on the other bed” is the response I got. The floor was never dried the next day, never vacuumed, nothing. Customer service is not a thing here. I typically spend much more on hotels, so very true get what you pay for. This was a list minute need, so not a lot of choices on a holiday weekend, but never again.