Comfort Inn & Suites West Springfield

2.5 star property
Hotel with indoor pool, near Big E

Choose dates to view prices

Photo gallery for Comfort Inn & Suites West Springfield

Indoor pool
Fridge, microwave, coffee/tea maker
Lobby sitting area
Lobby sitting area
Exterior
Cozy up by the fireplace in the lobby at Comfort Inn & Suites, where modern comforts await. Unwind with a refreshing dip in the indoor pool or indulge in some retail therapy at the gift shop. With free WiFi, helpful staff and RV parking available, this hotel has got you covered.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Free parking
  • Laundry facilities
  • Free WiFi
  • Air conditioning

Main amenities (11)

  • Daily housekeeping
  • Indoor pool
  • Hot tub
  • 24-hour front desk
  • Coffee/tea in a common area
  • Reception fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is ฿3,530
฿4,040 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Blackout curtains
Pillow-top bed
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Baystate Medical Center - 3 min drive - 3.5 km
  • Big E - 3 min drive - 3.2 km
  • MGM Springfield - 5 min drive - 7.0 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.4 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 36 min drive
  • Springfield Union Station - 16 min drive
  • Northampton Station - 18 min drive
  • Holyoke Station - 19 min drive

Restaurants

  • ‪Wood-N-Tap - ‬20 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Rumbleseat - ‬6 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Comfort Inn & Suites West Springfield

When you stay at Comfort Inn & Suites West Springfield, you'll be within a 10-minute drive of Big E and MGM Springfield. You can take a morning swim in at the indoor pool, and the Hot tub makes for a relaxing end to the day. Also, Naismith Memorial Basketball Hall of Fame and Eastern States Exposition are within a short drive. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 75 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • An indoor pool
  • Hot tub

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

MONETIZATION_ON

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0008023250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

HELP_OUTLINE

Frequently asked questions

Does Comfort Inn & Suites West Springfield offer free cancellation for a full refund?

Yes, Comfort Inn & Suites West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Comfort Inn & Suites West Springfield?

Yes, there's an indoor pool.

Are pets allowed at Comfort Inn & Suites West Springfield?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Comfort Inn & Suites West Springfield?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

What are the check-in and check-out times at Comfort Inn & Suites West Springfield?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

Is there an on-site casino at Comfort Inn & Suites West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (8-min drive) is nearby.

What is there to do at Comfort Inn & Suites West Springfield and nearby?

Comfort Inn & Suites West Springfield has an indoor pool and a hot tub.

What's the area around Comfort Inn & Suites West Springfield like?

Comfort Inn & Suites West Springfield is a short 2-minute walk from Olympia Ice Center and 17 minutes' walk from Connecticut River.

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Comfort Inn & Suites West Springfield Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Hot Tub
Children
Clean room
Smoking
Restaurant

Reviews

10/10 Excellent

Great customer service and quiet area with a lot of close restaurants
Charles, 1-night trip

8/10 Good

Very clean and friendly
Kyle, 1-night trip

10/10 Excellent

Hot tub
Shaneice, 3-night trip

10/10 Excellent

Great stay.

Very friendly and engaging staff.
Jackie, 1-night trip

10/10 Excellent

Great time
Emmanuel, 1-night trip

6/10 Okay

Refrigerator was turned to zero (off) so i had to rely on my cooler w ice, bathroom vent didnt work and had 2" of filth inside, tv remote didnt function. For what it was, it was otherwise clean just outdated compared to other hotels. Should have been cheaper cost for the stay
Steve, 1-night trip

2/10 Terrible

Pool over pack
Maria, 1-night trip

2/10 Terrible

There are actually people that live at this property! We had people partying right outside our window till 4:00 in the morning! I would not recommend this property to anyone and I will not be staying there again!
Laurie, 4-night trip

10/10 Excellent

Family

Just visiting family
Elizabeth, 1-night trip

6/10 Okay

The room was very nice, and the bed was very comfortable. The bathroom sink dripped the whole stay, and water dripped outside the window from somewhere upstairs constantly. Housecleaning was there every day even though the sign said they would only clean every third day. The front desk clerk at check- in was dressed very unprofessionally-all in black, goth style, with knee-high boots, stockings, and choker-chain necklace.
Rebecca, 4-night trip

10/10 Excellent

The staff were very nice, the young man working breakfast in the morning was amazing super friendly. The night front desk who was working at check in was very sweet. As was the women at check out and housekeeping. Great staff!
Alexandra, 3-night trip

4/10 Poor

The property was dirty and not well maintained
Shad, 4-night trip

6/10 Okay

This is not a very clean or new property like the photos show. Bed sheets were clean, the rest needs an upgrade. Very old hotel.
Peter or Nathalie, 3-night trip

2/10 Terrible

Key cards and master wouldn’t work.
Karen, 1-night trip

6/10 Okay

The property definitely could use some updating. Not quite as clean as i would like it to be. The staff is nice though.
Nancy, 2-night trip

10/10 Excellent

Great place
Rosa, 1-night trip

8/10 Good

Good hotel to stay
Daniel, 2-night trip

8/10 Good

Nice rooms
Gavin, 1-night trip

8/10 Good

Nice quiet location, easily accessible to shopping and dining.
Jan, 5-night trip

4/10 Poor

The bathroom was dirty. Overall not clean in all atras of the hotel.
Debbie, 1-night trip

10/10 Excellent

Conveniently located off 91 ! Would stay there again
Wendy, 1-night trip

10/10 Excellent

The staff at check in and for morning breakfast were friendly and wonderful.
Deirdre, 2-night trip

10/10 Excellent

Valentine's weekend

It was a Valentine's weekend visit.
1-night trip

10/10 Excellent

Great
Brandon, 1-night trip

8/10 Good

Staff was friendly , beds were comfy . Great hotel
Kathleen, 7-night trip