Hotel had 2 elevators. When I arriveed one was already out of service. A few hours later second one broke. The room I was in was on second floor so not a big inconvenience. The issues were the common area in the lobby was overcrowded because people on upper levels couldn't get to their rooms. Second my room was close the stairs every single time someone used the stairs there was a loud bang from the door slamming. This was every few minutes making impossible to sleep. Even if it wasnt the door on my floor you could hear the door on the first floor make same banging sound. There was already an issue they knew about having one elevator side by side with the other. Second one giving out sent everyone to the stairs listened to it all night. The room itself was clean but worn. Couch ripped, nothing in bathroom again clean but would have expected more than just towels. Person as desk was helpful when checked in but was definitely overwhelmed once elevator broke. They should have been upfront they were experiencing issues and let people make decision to go elsewhere. Instead room booked nothing returned and certainly died not get what paid for.
Brian
Brian, ทริปธุรกิจ 1 คืน
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2/10 แย่
28 ธ.ค. 2024
Expedia is trash
Emily
Emily, ทริป 2 คืน
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10/10 ไร้ที่ติ
2 ธ.ค. 2024
Amazing Family vacation
It was amazing . We had 2 kids and one was a baby and it was so helpful to have sinks and bowls.
Shijuanda
Shijuanda, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
11 พ.ย. 2024
I liked how close it was to everything. Lots of places to eat close by. The bed though was very uncomfortable and hard. Also, they did not have extra pillows for the pullout couch.
only stayed one night on trip back before heading back from sc to michigan, had 3 rooms ,everything was great
Doug
Doug, ทริปกับครอบครัว 1 คืน
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10/10 ไร้ที่ติ
26 พ.ค. 2024
Fresh and Beautiful
Clean rooms, bathrooms fresh smells. Beautifully taken care off. The staff loves their job and are super friendly. Book this place. I hope management continues to have this maintained in prestige condition.
SABRINA
SABRINA, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
10 พ.ค. 2024
michael
michael, ทริป 1 คืน
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10/10 ไร้ที่ติ
1 พ.ค. 2024
Great service by check in staff
ผู้เข้าพักจริง
ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
30 เม.ย. 2024
Simone
Simone, ทริปธุรกิจ 1 คืน
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10/10 ไร้ที่ติ
27 เม.ย. 2024
Best hotel I’ve stayed at in a long time. Front desk was very friendly.