The staff were really nice but for me breakfast included should be what it says !
To come to breakfast and be told i could only have a fried egg which was included otherwise their were options that needed to be paid for ((( the coffee was like tar and the tea looked the same , cheap white bread full of suger would of been ok 10 years ago but it is possible to get real bread now in Thailand, the jam could of been better sourced, there was only water melon and pineapple daily , with no changes or variation , the cereals were cheap with no taste, i find this extremely irritating as i would of then picked another hotel without breakfast for the same price , then in the room stickers everywhere all the things that were a NO, in the lifts by the pool not guest friendly at all in that way , lay and Watch a film with a 40 cm No SMOKING sign starting back, im harsh because i have worked in hospitality for over 30 years, there was no bar , no where really outside to sit so if a one night stay is all you need for the airport link then its good but not anymore than that, i could not get ice for my knee when i hurt it , my partner had to go and but it from 7-11, a big sign saying no food and drink from outside allowed but if you cant get what you need in the hotel which you are paying for then what are you then supposed to do, but again this should not go out over the staff but the management way to many things we could not do and not so much of what we could do.