4/10 พอใช้
15 ส.ค. 2025
Been here multiple times, and this is the worst experience ever. Asked for the room that I typically stay in multiple times, and was told I would have to. When I arrived, was in a different room. Asked to be placed in room asked for, said it wasn't available but would be put in a similar room, which was fine. Just to end up in the exact room I asked for. The room given up on arrival was not suitable for my family. This is why I ask for the same room or one equivalent to it every time I stay. We were also locked out of our rooms before designated check out, and front desk seemed unprofessional when talking to them about anything concerning the room, like I was bothering them.
Cassie
Cassie, ทริปกับครอบครัว 5 คืน
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