Many Home Appliances are unable to use. Such as blue TV screens in the living room. No cooking light.
Yao
ทริปกับครอบครัว 3 คืน
10/10
marie
ทริปกับครอบครัว 1 คืน
6/10
Clean and comfortable. Breakfast was great. Elevators were down and TV did not work properly so some minor inconveniences there. Also, would like to have been made aware ahead of time of the $200 hold placed on my bank card for “incidentals”.
Christopher
ทริปกับครอบครัว 1 คืน
10/10
Chris
ทริป 1 คืน
2/10
Roshell
ทริป 1 คืน
8/10
It was clean quite only thing I didn’t like I was checking in at the same exact time as another person they made me sign a no party no gathering paper but not the other person… not sure if it was a race thing or bc I was with 2 kids… either way he should’ve have to sign it as well…
Susana
ทริปกับครอบครัว 2 คืน
8/10
Good
caterina
ทริป 1 คืน
8/10
1. Body wash in shower was almost out on day of check in; they gave us a replacement next day as soon as housekeeping was in, but they didn't fix it onto the standard body wash and shampoo rack during the cleaning visit
2. Breakfast items were never replenished in the buffet area, so we had to ask the kitchen staff for multiple items again and again...which they nicely brought out without complaining (trying to say that it wasn't smooth, had to request it each time)
Indraneel
ทริปกับครอบครัว 3 คืน
10/10
Location and staff.
Donna
ทริปกับครอบครัว 2 คืน
8/10
Jenny
ทริป 2 คืน
8/10
We stayed one night visiting UCONN with my daughter. The hotel was fully booked. I was impressed with the room and cleanliness however free breakfast was a disaster. The staff was cleaning up a spill and there was little food to eat. I took what I could, but had to eat the crumbs of egg and sausage with a spoon due to no forks. I tried to be understanding, and kept waiting. There seemed to be no other staff but 1 person. They finally put out more food but then I still didn’t have a fork, either did anyone else. We were on a time schedule so I had to go back to my room for forks. Glad I did as there were still none. After breakfast I returned the forks to my room to avoid charges of missing items. Basically they are understaffed to handle anything other than the normal routine. While I would stay again I will make other plans for breakfast.
Virginia
ทริปกับครอบครัว 1 คืน
6/10
We always come to this hotel it is our little getaway but this time the pool and jacuzzi was down and as that being one of the main reasons we came it took away the fun.
Brittany
ทริป 2 คืน
10/10
The two ladies at the front desk were so sweet. Had a really nice experience!
Juel
ทริปกับครอบครัว 1 คืน
10/10
Althea
ทริปกับครอบครัว 1 คืน
10/10
Excelente
Jorge
ทริปกับครอบครัว 1 คืน
2/10
Terrible
Shantell
ทริปกับครอบครัว 1 คืน
10/10
I booked because it had a jacuzzi and it was not working for over a month,
Debra
ทริปกับครอบครัว 1 คืน
8/10
One of the TV in the rooms was broken. Needs to be cleaned a bit better. Staff was nice. They serve hot breakfast. The rooms are spacious
Gala
ทริปกับครอบครัว 1 คืน
10/10
Tim
ทริป 1 คืน
8/10
George N
ทริป 1 คืน
8/10
Katherine
10/10
LaKeshia
ทริป 1 คืน
4/10
Allison
ทริป 1 คืน
2/10
UPON ARRIVAL, THERE WERE SOME UNDESIRABLE PEOPLE SMOKING WEED AT THE FRONT DOOR. THEN AS WE CHECKED IN, WE WERE CHARGED A $200 INCIDENTAL FEE FOR A SUITE ROOM THAT COST $219. WHEN WE QUESTIONED THE STAFF, SHE TOLD US IT WAS DUE TO QUESTIONABLE PEOPLE DESTROY THEIR HOTEL ROOMS. SHE LAUGHED AND SAID IT WOULD BE RETURNED ON OUR CARD AFTER 2-5 BUSINESS DAYS. WE WILL. NEVER STAY AT ANOTHER HOMEWOOD SUITES AGAIN DUE TO PAYING FOR UNDESIRABLE PEOPLE DESTROYING THEIR PROPERTY. WE HAVE STAYED IN MANY HOTELS AND HAVE NEVER BEEN CHARGED A RATE LIKE THIS.
John
6/10
As a frequent traveler and Hilton member, I was quite surprised that the incidental deposit was $200 as much as the nightly rate! Usually depsoits are $50 to $100 and these are at 5 star resorts I've stayed at! I was quite surprised especially being Manchester, CT. Our room smelt like indian food, really strong odar. And it was a disappointment that I couldnt watch television from the bed for the tv was on a dresser on the left side of the bed.