2/10
My wife and I were deep in sleep just before 1:00 am in Village Inn room 45 when she woke up and screamed because a man was coming into our room. I woke to her screaming, bright light from outdoors streaming in and a man muttering words as he walked into our room. We were utterly terrified and confused. Some people in that situation would take action first and ask questions later.
After I met him at the door, he showed me his copy of the room key to room 45, and then I showed him my exact same copy of our room key. Only then did he slowly back away.
We later were told that "someone made a mistake" in giving him a key to our occupied room. We were never offered any further explanation.
But the bigger mistake is that this hotel room, and apparently all of them on the property, HAVE NO WAY TO LOCK THE ROOM FROM THE INSIDE. Nothing but a flimsy privacy door knob. That is egregious and totally unacceptable. This was a deeply disturbing episode for us, but it could have been deadly tragic.
Mini-fridges and comfy pillows are superfluous if you can't feel safe, and this hotel as appointed is not safe. I would NEVER stay here again and anyone who chooses to until appropriate changes are made is playing Russian roulette.
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