6/10 ดี
12 ส.ค. 2025
Family trip
We were there for 5 nights and only had housekeeping service once. I was asked upon check in if I wanted housekeeping and said yes. They did not come the day after check in which wasn’t a big deal and we didn’t mind. After they did not come the day after the second night and our garbage was over flowing I went to the front desk to ask. I was told it wasn’t her department but she would check. I was then told the housekeeping department was short staffed but she would make sure we had it the remaining days of our stay. We did get it that day! But not again the rest of the trip. The gas was out in the fireplace outside and was never replenished after we asked to turn it on 2 nights. There was also a party in their bonus room which was fine but there were a few beer bottles and multiple bottle caps all over the patio that were never cleaned up.
Jennifer
Jennifer, ทริปกับครอบครัว 5 คืน
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