Didn’t have room booked a month ago two different nights available with jetted tub didn’t let us know until 3 hours before, said they couldn’t recoup cost of more expensive room, pool and hot tub not working, stain on wall, lose bathroom tile, stuff dripping down door, charged us for the room the next day even though booked through third party. Worst hotel stay don’t book here, expect problems with third party billing and just get a “sorry nothing we can do”. Angela told us they have had problems charging people for rooms on incidental card when booked through and paid through third party. Now have to wait 5-15 days for that. Rather then stay here the since nonrefundable night on way back through willing to have lost money for the next stay in a few days just to not be at this hotel.