Was checked in by an Asian that could not speak English? Nobody explained that we were not in the main resort and that the room was an old handicap room! The beds were very low to the floor and the shower was a walk in, so water was all over the floor! Requested to be moved to an actual regular room and was told that they could/would not accommodate us! The front desk person said that we were informed of this room type and when asked who checked us in was told he was new and yes, was not from the USA! I then told her that no info on this room was explained! We asked for at the least to get a chair brought in since none was in the room, they said that they would try, needless to say that we did not receive a simple CHAIR! Will never stay here again and will recommend that nobody do so!
Donald
ทริปกับครอบครัว 3 คืน
6/10
Megan
ทริปกับครอบครัว 2 คืน
10/10
Loretta
ทริปกับครอบครัว 2 คืน
8/10
Long check in time . I applied for a credit card at the time of booking and supposed to be charged with new credit card but no credit card in filed and I did charged the room with my different card . Could not used the credit card that I applied for
Bijan
ทริปกับครอบครัว 1 คืน
10/10
Michael
ทริปกับครอบครัว 1 คืน
10/10
Tiffany
ทริปกับครอบครัว 2 คืน
4/10
Website stated moonlight hours could be purchased. Nothing on website about certain amenities being closed due to routine maintenance schedule or construction. Had 2 slides and a wave pool to play in until 8pm becayse they changed moonlight hours to Friday and Saturdays only that week.
Joshua
ทริปกับครอบครัว 1 คืน
10/10
Jennifer
ทริปกับครอบครัว 1 คืน
4/10
Service was bad. We waited at Hidden Trail Bar more than 15 min to even be greeted. Michelle was nice after she saw us. Lifeguard Lead super rude. Rules not enforce with everyone
Gwendolyne
ทริปกับครอบครัว 2 คืน
10/10
Aid
ทริปกับครอบครัว 4 คืน
10/10
Amari
ทริป 2 คืน
6/10
Denis
ทริป 3 คืน
10/10
It was fun and relaxing with plenty for the family to do. There were shuttle buses to get around the facility.
Martina
ทริปกับครอบครัว 3 คืน
10/10
Kristen
ทริป 1 คืน
8/10
Amanda
ทริป 1 คืน
8/10
Fun place for the family to stay and play. The indoor waterpark was great for the kids. Just down the road from everything, but not right in the middle of it, which is great.
BENJAMIN
ทริปกับครอบครัว 2 คืน
10/10
Always my favorite place to go, hands down
Megan
ทริปธุรกิจ 3 คืน
6/10
I always stay at the wilderness but haven’t been in about two or more years. The he upgrades was nice however the southern hospitality that Ive grown accustomed too no longer exist. I and my family agreed to stay another night but we went to another resort for our last night. Riverstone.