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Nice clean place to stay. Centrally located to golf courses that we play during our three day trip. Good restaurants nearby as well.
We stay twice a year.
My room was amazingly clean. The housekeeper is next level. I am a housekeeping supervisor in a hospital so attention to detail is what I do. Even the pipes for toilet were clean. Not one hair in sight. I was very happy.
Hotel was fine, really expensive for a basic hotel but commencement weekend at Binghamton University. Our room had one queen bed and was very small. We almost didn't have space for our baby's pack and play, had to set it up in the entryway. Bathrooms were nice and clean. Breakfast was meh, limited options - bagels and waffles were the most substantial.
We've been travelling a lot in western New York since November. While this was a nice hotel, the shower could've been a lot cleaner. There was too much hair stuck to the shower curtain and we were disappointed there was no eggs and protein at breakfast. The counters in the bathroom offered very little storage. Otherwise, it was comfortable and we had a pleasant stay. I would've rated this place much higher if it weren't for those two issues.
Everything was very good until after we checked out and were on the road. We received a call from the manager, Mary Ann. She said our record showed that we had requested an extra pillow but that it was not in the room. I said that we never requested or received an extra pillow and that it must be an error. She said, âSo youâre accusing my employee of being a liar.â I said, âNo. just that someone made an error.â She refused to believe that we did not request then steal a pillow. She was rude and unprofessional, and completely off base with her accusations and completely unwilling to accept that we were telling the truth. We called Wyndham corporate to lodge a complaint and will not pay for the supposedly stolen pillow. And while the overall stay was fine - including the our interaction with the employee who erroneously put an extra pillow on our account - we will not ever be staying at this location again.
Clean, comfortable and modern. Staff were friendly and helpful. We would stay here again. Itâs not the closest hotel to SUNY Binghamton but the short drive was worthwhile.