Pretty run down place. We had nats coming out of the bathroom sink and as soon as I used the blow dryer it came off the wall. It won’t be in our locations a to stay the next time we are back in San Marcos.
Tracey
ทริปกับครอบครัว 2 คืน
2/10
The hotel has obviously had water damage. Smelled like mold. Felt damp. The ceiling in our room had been somewhat patched. Wallpaper was peeling. We left and found a room elsewhere. The mold smell was terrible.
kim
ทริปกับเพื่อน 2 คืน
4/10
Rooms had trash on the floor and the bathroom had many roaches.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
Was comfortable and quiet
Gustavo
ทริปกับครอบครัว 1 คืน
10/10
Nice and clean
Staff was wonderful
Latoya
ทริป 2 คืน
10/10
Room was comfy and larger than expected. Breakfast was satisfying. Service as friendly.
Penelope
ทริปกับครอบครัว 1 คืน
6/10
Fan was broken in bathroom, the device that holds the coffee filter was missing, so no coffee for me unless I went down to the lounge. The walls were dirty. TV only got about 7-8 channels. Morning clerk was rude. No personality at all! Night clerk was super nice. The eggs at breakfast were in a bag and steam cooked. Yuk!!! Definitely will not be staying there again.
Chris
ทริปกับครอบครัว 2 คืน
6/10
When we arrived at the hotel the service was good. While already in my pajamas ready to relax and watch tv, I noticed a pair of very soiled men’s underwear in the area between the mattress and the wall.
I called for someone to remove the underwear. 30 minutes later I called and asked for another room because no one came to retrieve the underwear.
The young man at the front desk agreed to move us to another room. I called had to call back and ask when they were going to move us because it had been about 15-20 minutes. He told me he’d call me back soon. About 5 minutes later he said I could come down and get the new room key myself he could not bring it to me.
By that time I was very upset because it had been close to an hour after I first called and reported the nasty underwear. I retrieved the key and we went to the new room. Ready to relax and go to bed. The beds we’re comfortable and I slept okay once I got over the grossness of the first room experience. The breakfast was ok, but overall the lobby and elevators appeared housekeeping didn’t work on the weekends. Had we not been pressed for time the next morning because of an early appointment , we would have chosen to eat breakfast elsewhere because of the overall cleanliness issues. I will not stay at this facility or any other Comfort Inn and Suites again; and I believe I should be given a partial refund. I chose this place because I have used Hotels.com many times with very few problems. Thank you
Betsy
ทริปธุรกิจ 1 คืน
2/10
The place was dirty
Jennifer
ทริป 2 คืน
2/10
Room was dirty, bugs in bathtub no remote to tv until I called and requested one, blow dryer didn’t work pool was freezing
Heather
ทริปกับครอบครัว 2 คืน
6/10
Maria
ทริป 2 คืน
4/10
Light bulbs out, torn drapery, tv inoperable, phone unplugged, bugs and hair in towel
Ellen
ทริปกับครอบครัว 1 คืน
2/10
The room was filthy looks like it had never been dusted. The toliet was broken,the foor had a huge gap under every door where you can see into the rooms
Karen
ทริปกับครอบครัว 1 คืน
2/10
Rotates off every size! If that’s what you like then this is the hotel for you but never for me.
Rolanda
ทริปกับครอบครัว 2 คืน
6/10
It’s a budget hotel. The air conditioning was one of those things at the window that makes noise all night. The phone and the clock weren’t even plugged in. I had to find that when I got here. The remote control for the television set didn’t work and had to be replaced. The bathroom sink didn’t have a stopper and needs repair. It really wasn’t that great
Cheryl
ทริปกับครอบครัว 1 คืน
10/10
Called to ask if they had baby cribs available, was told yes while making reservation, arrived there and no cribs available at all. Bathrooms were not cleaned properly, the cleaning ladies just gossip and dont clean
Debbie
ทริปกับครอบครัว 2 คืน
2/10
The service was horrilble from the time I walked in with no one at the front desk for 10 mintes. When she finally came to the front. Her attitude was bad...20 mins later I checked out and demanded a refund because of roaches! The room was nasty and dirty with food under the sofa chair.
Tasha
ทริปกับครอบครัว 1 คืน
2/10
Las instalaciones están pésimas. Huelen a cigarro las habitaciones. No sirve el aire acondicionado, la cortina de la regadera olía a humedad y la tina estaba tapada toda el agua se salía. Las habitaciones no cuentan con refrigerador.
Jaime
ทริป 2 คืน
4/10
Ashten
ทริปกับครอบครัว 2 คืน
6/10
Expected
More for the price I paid: the shelves in the sundry store were practically bare: furniture in room was nicked and scratched. You could not access side entry doors—- not even with hotel key: was told for security reasons which let me to believe the area wasn’t that desirable
Lucy
ทริป 2 คืน
10/10
Cesar
ทริป 2 คืน
10/10
It was not bad. The rooms are clean. Staff are friendly. I like how it’s not directly off the highway cause we don’t hear the traffic. Over all we would stay here again.
April
ทริป 1 คืน
6/10
Cerca de los outlets en carro
Irma
ทริปกับครอบครัว 3 คืน
4/10
Bathtub wouldn’t drain. We had to fix it by putting a pen to hold the stopper up… after we cleaned the hair out. Stains on the bed skirt. AC was loud and room would not cool unless AC was set to 65.