Our bed broke in the middle of the night. We asked for another room and was told there wasn’t another room available. They left pieces of wood all over the floor and the bed after removing our broken frame so we slept with the box spring and mattress on the floor. The air conditioning didn’t work well and it was cooler in the hallway than in our room. The hallway we were in smelled of marijuana. There were drug deals going on in the parking lot. When we asked for a refund we were told the manager would be in in a few minutes, then were told he wasn’t available today because of weekend hours. I was given a card to call the manager and was told that he has to investigate and will then make a decision on whether we get a refund or not. Also when I asked for a refund I was told we didn’t ask for another room and we didn’t ask for a refund when the bed broke. We did ask for a different room.
Tami
ทริปกับครอบครัว 1 คืน
6/10
Very noisy. Could use updates.
Monica
ทริปกับครอบครัว 1 คืน
10/10
Very friendly affordable helpful
Marisa
ทริป 1 คืน
4/10
Cory
ทริปกับครอบครัว 1 คืน
8/10
Best coffee on the entire week-long trip
Robert
ทริป 1 คืน
6/10
Smileen
ทริป 1 คืน
4/10
Brian
ทริป 1 คืน
10/10
I was very comfortable and felt safe with my dog
Maribel
ทริป 1 คืน
2/10
This hotel was disgusting. Pot smell was the first thing you smell walking thru the front door. Febreeze is an amazing tool and quite frankly the whole hotel could use it. The beds were not comfortable, dust everywhere, floors were nasty and sticky and just overall nasty!
Samantha
ทริปกับเพื่อน 1 คืน
8/10
allie
ทริป 1 คืน
8/10
Gregory
ทริป 1 คืน
8/10
For the price, the room was clean and relatively quite. staff was friendly and helpful.
Brian
ทริป 1 คืน
8/10
The hotel was not in good shape but the service was excellent!!!
Jack
ทริปกับครอบครัว 1 คืน
6/10
Travis
ทริปกับครอบครัว 2 คืน
8/10
Nice and helpful staff.
Darrell
ทริป 1 คืน
8/10
Staff was friendly and my room was clean
SHANDA
ทริปกับเพื่อน 1 คืน
10/10
Great service
Jose R
ทริป 4 คืน
8/10
This Econolodge is my go-to for a quick stop betweej Mpls enroute to the Black Hills. It's no frills but comfy and SO handy for I-90 traffic. It even has a small pool which I didn't use but looked fine. My rooms have always been clean and well equipped, although with prices this low one has to anticipate worn and shabby furnishings. To their credit, current owners have made great strides in cleaning up the property and making it more presentable, especially the public areas which used to seem quite run down. Is it safe? -- fun fact, on one trip I accidentally left my car unlocked and RUNNING all night. Nobody touched it.
ผู้เข้าพักจริง
ทริป 1 คืน
4/10
We stayed at this property a few months ago and it was good. Recently stayed and it was like night and day. The roon wasn't close to the same. No clock in the room which is a must dor a traveler, breakfast was waffles and cereal.
Terry
ทริปโรแมนติก 1 คืน
6/10
The pool was cold
Audrey
ทริปกับครอบครัว 1 คืน
4/10
Charlene
ทริป 2 คืน
2/10
Nothing like taking the kids for a vacation and being greeted every morning with the smell of stale cigarettes and marijuana in the hallway
Donovan
ทริปกับครอบครัว 5 คืน
10/10
Katie
ทริปกับเพื่อน 1 คืน
10/10
The room was very clean and staff was very friendly and helpful. Coffee was very good at breakfast and so was the orange juice and bagels.