2/10 แย่
30 มี.ค. 2025
Stench and Bedbugs
Stench & Bed Bugs!!
My parents and I used to stay at the Smart Suites frequently when I was attending school in the Burlington area. Back then the hotel was always clean and comfortable. Unfortunately, things have changed. Upon arrival and parking in the hotel lot I saw an individual by the dumpsters and trees with a roaring fire going in a metal trash can. It was an alarming welcome. Inside, I was instantly aware of a strong odor in the halls and my room. The odor was hard to take. I was grateful I could open the windows to slightly mitigate it. I also bought febreeze at a nearby store to try to further help.Unfortunately I was still very aware of the smell. And it made my partner nauseous. The front desk staff said they were unable to help solve the issue beyond spraying the hallway with their own air freshener. When I returned home i immediately went to clean myself and my belongings and noticed a bed bug while showering.
I will never stay at The Smart Suites again and I will warn anyone thinking of staying there not to.
Madeline
Madeline, ทริป 1 คืน
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