Checked in around 2am. Went to our room wanting to take a shower. We see the shower is dirty the glass door has water marks and something slimy smeared on the outside of the door. I notify the front desk we go check two other rooms and the same issue in each room, dirty showers. We contact the GM and offers no solutions. I ask for my money back and left. Tired and wanting to take a shower we head down the street to another hotel.
Adrian
ทริป 1 คืน
10/10
Jose
ทริป 1 คืน
10/10
oscar
ทริป 2 คืน
8/10
Matthew
ทริป 3 คืน
10/10
Valeria
ทริป 3 คืน
10/10
This hotel went above and beyond! Nice and attentive staff and clean and beautiful rooms and property. We went with someone in a wheelchair and they were able to accommodate us, unlike the other hotels in town. We will always use this hotel going forward when we visit.
VALERIA
ทริปกับครอบครัว 1 คืน
10/10
Lizett
ทริป 3 คืน
8/10
Irma
ทริป 1 คืน
2/10
To say our room was less than ideal would be an understatement. Once the door was opened, the adventure began starting with the bathroom. Not once have I ever walked into a hotel bathroom with the toilet seat up, toilets paper freshly ripped from the roll and black algae and led know what else in the corners of the shower.
They must have know it was going to be cold that weekend since they left us a jacket in the closet however we were missing the blanket on the bed, we had a sheet and the sheet style decorative cover. We stayed awake all night listening to the whistling wind through our horrible windows & you couldn't drowned it or with the tv unless you enjoy sleeping to CNN since the only thing that worked on the remote was the power and volume.
At least there was enough dust that blew through the windows that we could leave messages for house keeping.
Oh .... did I mention the interesting shaped dog chew that was under the chair?????
I'm sad ... this app won't allow me to attach my Vaca pics.
Trish
ทริป 1 คืน
10/10
Front desk was very helpful. They could change up their breakfast. Would be nice if they had other varieties. Other than that had a great stay.
Lizett
ทริปกับครอบครัว 4 คืน
4/10
Lisamarie
ทริปกับครอบครัว 1 คืน
10/10
Sheila
ทริป 1 คืน
10/10
Carlos
ทริปกับครอบครัว 1 คืน
8/10
Ron
ทริปกับเพื่อน 1 คืน
10/10
Audrey
ทริป 1 คืน
10/10
Anthony
ทริปธุรกิจ 2 คืน
6/10
Lower rating because a few staff members were not hospitable. Checking in the clerk spent five minutes typing on the computer I’ve always thought guest in front of you a priority. In the morning the breakfast person whom I asked where the coffee was sharply said by the “front door where it always is”. My first time here I didn’t know but is that how you would treat your guest at home? Checkout is at 11. At exactly 11 we were getting ready to leave but a few minutes before a male housekeeper pounded on the door as if there was a fire and yelled check out is at 11. Recommend training on how to communicate with a guest.
But the maintenance/ engineer guy was great. I’ve been in the biz a long time and most times engineers are the least friendly.
Barbara
ทริปกับเพื่อน 1 คืน
8/10
Corinne
ทริป 1 คืน
4/10
Erin
ทริปกับครอบครัว 1 คืน
10/10
Muy contento y me alargaron mi check out 🙏❤️😍 gracias