I got my room online and when me and my service animal who was wearing her vest and had previously stayed prior to our arrival at the oyo on John harden drive,the employee said unless I had registration papers my service animal wouldn't be allowed without her registration papers and so I said well I'll take her to the house and then I would be back,, but without informing me,, the employee went up and got my belongings and took them downstairs and then waited for me to enter the building and then waited until I inserted the room key of witch should have been deactivated seems how the oyo employee said I cancelled my room!! so then I come downstairs not realizing what is happening,,and was approached by two jpd saying I was trespassing and that I'm banned now from oyo hotel!!! wow
Crystal
ทริปกับครอบครัว 1 คืน
10/10
Tasha
ทริป 1 คืน
10/10
Will be staying here again!!
adrielle
8/10
Good
Megan
ทริป 2 คืน
8/10
Good
Megan
ทริป 1 คืน
2/10
When we arrived, the hotel informed us that they had no rooms available even though we had a reservation. This also happened to another family who walked in while we were on the phone in the lobby trying to find a hotel with availability in the area. Do not book with OYO because they will give your reserved room away. We tried to contact customer service and they were not helpful. They could not find the property in their system by the hotel name or address. I would not recommend making a reservation here.
Sarah
ทริปกับครอบครัว 1 คืน
2/10
I was highly disappointed in our stay at the Oyo. Upon arrival the front receptionist was rude, & the building had an unfamiliar odor. Once checked in & into our room we were greeted with hair in our supposed to be freshly made bed, writing on the walls, burn holes on the furniture & blankets in a non smoking room & absolutely no toilet paper. Highly do not recommend staying at the Oyo Hotel.
Erica
2/10
The maid let somebody in my room that did not belong in my room. I have no idea who they were. They stole everything in my room when I brought it up to management and made them let me watch the camera. You can clearly see the maid. let the stranger in my room, and then the incompetent worker tried to blame it on me even worse. And then the next day after I made him change rooms for me, I put a do not disturb on my door and the maid came in my room anyway they violated my rights for privacy. I wanna be compensated for the over $1000 worth of stuff that was in my room And I feel like they owe me a week cause I paid for a week and I was worried every day that I went to work whether or not my stuff was gonna be there when I got back. None of the made speak English or understand English, I asked for do not disturb sign and they gave me a bottle of Comet Horrible horrible horrible
Becky
ทริป 1 คืน
2/10
I don’t know where the good reviews are coming from. But it was terrible. I am not a picky person. I never stay in “high end hotels”. So I wasn’t expecting much.. the shower was dirty. The water was warm at best. The blankets & sheets had cigarette burns on them. The pillows had hair on them. It smelled horrible. You can definitely smell that they smoke in some of the rooms. the bed was very uncomfortable. The guy at check in was really nice though. I saw a few reviews of “sketchy people” but don’t really care about that. But it was correct.
ผู้เข้าพักจริง
ทริป 2 คืน
2/10
Showed up with a reservation and was told they had no more rooms available and now they refuse to answer the phones for customer service to reach them to confirm the information so I can get a refund
Casandra
ทริปกับครอบครัว 2 คืน
4/10
The pictures made this place look really cute but it was not. It was awful there were multiple cigarette burns in all 4 comforters in the 3 rooms we had. Also each room had a different odd smell. The beds and pillows are so uncomfortable. I should have known better for $60 a night but it was definitely an adventure. The front desk clerk was very friendly though!