Our room was not ready (clean) 2.5 hours after check-in time. When we asked how long it might be, all we were told is how short staffed the hotel had been for the last few days. When we asked for a discount, we were told by the front desk employee wearing a Victoria Secret tee shirt and no name tag that “everyone else has been a lot more understanding than you.” Never did get a discount or anything resembling an apology.
ผู้เข้าพักจริง
ทริป 1 คืน
6/10
The air conditioning unit sound like a jet engine. The bearing the fan or something must be shot. It was so loud we had to turn it off during the night.
Zach
ทริป 1 คืน
6/10
Elise
ทริป 1 คืน
10/10
Emilio
ทริปธุรกิจ 2 คืน
8/10
Deb
ทริป 1 คืน
8/10
Eileen
ทริป 1 คืน
10/10
It was
Michelle
ทริปกับครอบครัว 1 คืน
8/10
sara
ทริปกับครอบครัว 2 คืน
6/10
Kristi
ทริป 3 คืน
8/10
Mike
ทริป 1 คืน
8/10
Worked well for what we nn=eeded for the night
Jacqueline
ทริปกับครอบครัว 1 คืน
10/10
Very nice hotel. Very clean and modern. I would stay there again. Price was reasonable. One night stay. I would have tried the hot tub but it was spring break
Martin
ทริป 1 คืน
4/10
Check in was extremely painful and front desk service was often missing. Error in billing on checkout was not fixed, because a manager wast available until later in the day.
sean
ทริป 1 คืน
4/10
This weekend booking hotels with Expedia has been a nightmare I don’t think it will be booking through here anymore. Checking into the grand forks lodge took 20 minutes waiting on someone to come to the front desk. Again we booked expecting a clean and nice room and it’s gross. The blanket that was in the room for the twin bed was shoved in the drawer so it’s clearly not clean, the pull out beds gross. There is nasty stuff all over the bathroom door the toilet is gross. I am so frustrated.
Ronee
ทริปกับครอบครัว 1 คืน
10/10
Very clean, excellent breakfast
Ray
ทริป 1 คืน
10/10
Juan
ทริป 3 คืน
8/10
Nice rocks in landscaping
Marie
ทริป 1 คืน
10/10
Marlon
ทริปธุรกิจ 2 คืน
10/10
Great Manager, and front desk, breakfast was good.
ผู้เข้าพักจริง
ทริปธุรกิจ 1 คืน
8/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 2 คืน
10/10
Marlon
ทริปธุรกิจ 4 คืน
10/10
Very friendly staff at check in. We love this hotel and stay here when in town.